The Factors in Learning Satisfaction of College’s Students and the Relationship with the Willingness of Retention
Hui-Chun Huang1, Min-Tzu Chen2, Pi-Ching Chen3 and Yuan-Duen Lee4
1,2,3,4 Department of International Business, Chang Jung Christian University
Abstract Both qualitative research and quantitative research are utilized for discussing the correlation between students’ learning satisfaction and student retention in this study. From the focus interview with students, six factors in students’ learning satisfaction contain out-of-class learning opportunity, teachers’ instruction, hardware quality, life function, economic aid, and climate & reputation, where out-of-class learning opportunity, life function, and economic aid are different from the dimensions in reference. From expert advice, the weights of the dimensions in learning satisfaction are sequenced teachers’ instruction, climate & reputation, equipment quality, life function, out-of-class learning opportunity, and economic aid. From student survey, the relationship with student retention is sequenced climate & reputation, life function, economic aid, out-of-class learning opportunity, teachers’ instruction, and equipment quality. The comprehension and expectation between experts and students present certain difference.
Keywords: college students, learning satisfaction, student retention, focus group interview, Analytic Hierarchy Process (AHP).
Cite this article: Huang, H.C. , Chen, M.T., Chen, P.C. & Lee, Y.D. (2019). The Factors in Learning Satisfaction of College’s Students and the Relationship with the Willingness of Retention. International Journal of Liberal Arts and Social Science, 7(10), 36-44.